I am registered with the Information Commissioner’s Office, registration number ZB886049 and any information that I keep is subject to the Data Protection Act 2018 (DPA 18) and United Kingdom General Data Protection Regulation UK-GDPR see Information Commissioner’s Office: https://ico.org.uk and BACP’s Privacy notice. https://www.bacp.co.uk/privacy-notice.
This privacy policy outlines how I collect, use, and safeguard any personal information you provide when using this website or when contacting me directly.
Information I collect
When you reach out to me through this website, by email, or via phone, I may collect the following details:
- Your name
- Your contact information (such as your email address and/or phone number)
- Any other information you choose to share when making an inquiry or scheduling an appointment.
If we begin a counselling relationship, additional personal information may be collected. This is managed separately and kept strictly confidential. Please see Our contract for details
Using your data
Your information is used solely to respond to your inquiries and to arrange or manage appointments.
Storing and protecting your data
I take the security of your personal information seriously and use appropriate safeguards, including:
- Secure email communications
- Password-protected devices
- Password-protected spreadsheets containing personal data
Your data will only be retained for as long as necessary to meet its original purpose or as required by law.
Data sharing
I do not share your personal information with any third parties unless required to comply with legal obligations.
Cookies and website analytics
This website may use cookies to improve user experience and to analyze site usage. You may manage or disable cookies through your browser settings.
GDPR rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access your personal data
- Request corrections to any inaccurate or incomplete data
- Request the deletion of your personal information (when legally permissible)
- Withdraw your consent to data processing at any time
- File a complaint with the Information Commissioner’s Office (ICO)
Data retention
If you contact me but do not proceed with counselling, your personal information will be deleted within 12 months. If you do become a client, further details regarding the handling and storage of your records will be provided separately.
Updates to this policy
This policy may be updated periodically. Please review it occasionally to stay informed of any changes.
Psychodynamic counselling for adults in Guildford, Surrey, GU1 